Full telephone support. Your call will be handled by an experienced therapist or advisor, who will offer support in a friendly, non-judgemental manner. This package includes;
- Comprehensive telephone helplines available 24/7, 365 days a year
- Six sessions of structured telephone counselling per person, per issues, per policy year
- Critical Incident Advice (For HR Contacts)
- Commercial Legal Guidance (For HR Contacts)
- Online wellbeing portal - Access to a variety of online wellbeing information and resources including self-help tools, webinars, fact sheets and mini health checks aimed to support your physical and mental health.
- Health e-Hub app - Offers access to holistic health and wellbeing support at the tap of a finger anywhere and anytime.
The following support can be provided if you choose to upgrade to the EAP (Telephone and Face to Face Counselling)
- Six sessions of Face to Face counselling per person per issue including Cognitive Behavioural Therapy (CBT) where required
Active Care - Day One, Stress Intervention Special terms / discounts for Brokerage
Please note to purchase this package you will need an active Brokerage Service Contract.